Telcos Seek Compensation For Damges Because Of Suspensions Of Service
Feb 11,2013 0 Comments
Telenor Pakistan made another attempt and wrote a letter to the Ministry of Information Technology for compensation against the loss of income he had to undergo because of constraints cell suspensions.
Sources that are aware of the changes that Telenor Pakistan said in his letter to the Secretary-IT, said he made special arrangements – involving higher costs – to meet massive increase in traffic on special occasions religious and national such as Eid, Muharram, Ishq-e-Rasool day Rabi-ul-Awwal, etc. Chelum
Telenor said that arrangements are made for higher yields during these occasions, however, thanks to the PTA for orders suspension of cellular services it had a loss of revenue of approximately Rs 163 million in 2012 and January 2013.
Telenor Pakistan has said that the Government of Pakistan – after getting suspended services under Article 54 (3) of Pakistan Telecommunication (Reorganization) Act – is also required to compensate farmers whose services are made in such situations.
Section 54 of the Telecommunications Act talks about suspension of service during the war or hostile situations. It reads as follows:
54. National Security
(1) Notwithstanding any provision of any law then in force in the interests of national security or to the arrest of an offense, the federal government may authorize one or more persons to intercept calls and messages to plot or calls through any telecommunication system.
(2) During a war or hostilities against Pakistan by a foreign power or internal aggression or defense or security of Pakistan, the Federal Government preference and priority in the telecommunication system on a licensee.
(3) Upon the declaration of emergency by the President, the Federal Government may suspend or modify any order or license issued or made by or under this Act or cause the suspension of the operation, functions or services a license for the duration it deems necessary.
Provided that the federal government may correct some licensee whose facilities or services are impressed by an process under this sub-section.
For this section of the Telecom Act, Telenor Pakistan has asked the federal government to offset its losses.
This is not the first time that the mobile phone companies have approached MoIT compensation aginst the loss of revenue due to the suspension of service. However, it seems that all previous attempts have been made in deaf ears.
It is said that other cell phone companies are writing similar letters to moit.
ItechMinder market insiders say that the cellular companies could take the matter to court if their demands are not met by the government.
Ignoring The Loss Of Customers Money
Telenor Pakistan, with other mobile operators, has probably forgotten the loss of mobile customers that no reading or speaking of the loss that clients should bear due to suspension of service.
For cellular service outages, all postpaid subscribers are charged daily rental usual, plus a service fee deductions prepaid customers pay against beams, services, offers and so on LBC
